A colleague at another institution, “Bill,” recently contacted me with a problem. Bill’s program is under fire for low exam scores and cognitive learning achievement in one of its largest general education courses. Campus administrators had generated a variety of theories: Test items were biased against non-white students, the reading level of the required textbook was too high for this school’s population, classes were too large. Most upsetting to Bill was the speculation that his department was unqualified to teach the course!
HIGHER ED TEACHING STRATEGIES FROM MAGNA PUBLICATIONS
When I tell people that I study the role of communication in teaching and learning, the most common response is: “Isn’t communication just common sense? I’m an expert in what I teach; why do I need to worry about how I communicate?” In reality, communication is a learned verbal and nonverbal skill that all of us must continually refine. When we interact with our students purposefully, we maximize the chances that our content expertise will make a positive difference in terms of their learning.