End-of-course evaluations, conducted properly, can serve as valuable tools for improving online programs, but they’re not without their drawbacks.
“One of the problems is current students benefit little from the end-of-course surveys,” said Phil Ice, EdD, associate vice president of research and development at American Public University System. “Whenever you’re measuring what the student thinks of the course or their perceived learning, instructor performance, the way assets are utilized, you’re capturing that information retrospectively. So you’re not really helping the students who are engaged right now.”