The WICHE Cooperative for Educational Technologies (WCET) has announced the results of its 2013 Managing Online Education Survey. The survey focuses on “practices that promote quality in online education, especially in terms of an institution demonstrating leadership or providing services that enhance faculty and student success,” according to the executive summary.
Online programs are under a microscope. Some school faculty and administrators are concerned with maintaining academic quality, while others have already identified problems with quality and integrity. Negative media exposure has caused accreditors and other stakeholders to scrutinize online learning, and college and university administrators know that they need to respond.
The rapid growth of online education, coupled with instances of lax academic integrity and cases involving questionable instructional quality, has put the entire industry under the microscope. As a result, today’s distance education programs are looking to not only prove the quality of their programs, but improve them as well.
In order to improve online programs, courses, and instruction, you have to first determine your goals, select metrics that will tell you what we want to know, analyze these metrics for clues about needed changes, and then make those changes. It may sound simple, but it isn’t.
Shortcomings of an online course are not always obvious to the person who created it or teaches it. That is why it is helpful to seek other sources of information to determine whether a course is meeting its objectives. Mary Hricko, library director and associate professor of library and media services at Kent State University Geauga Campus and Twinsburg Center, recommends doing this in the following three ways: